Adaptable and community‑minded professional committed to lifelong learning and positive impact.
I enjoy teamwork, connecting ideas across domains, and building programs that help learners succeed.
Conference Papers — ICEBTM 2025 (Co‑author)
AI‑Powered Chatbots in Omnichannel Integration Services (OIS) Model
Paper ID: ICEBTM‑1266 — Accepted for presentation
Enhancing recovery satisfaction and sustainability using AI chatbots across service channels.
Prompt Engineering in Higher Education of Bangladesh
Paper ID: ICEBTM‑1214 — Accepted for presentation
Qualitative exploration of how prompt design supports teaching, learning, and assessment.
AI & Governance for Sustainable Project Management
Paper ID: ICEBTM‑1267 — Accepted for presentation
Governance mechanisms and AI’s role in advancing sustainability in project management.
Neuromarketing in Shaping FMCG Brand Strategies in Bangladesh
Published in ICEBTM proceedings
Study from multinational corporations on positioning, packaging, and campaign design.
Other Works
Deepfake AI — Risks, Policy & Society
Research Focus
Ethics and safeguards for synthetic media.
Detection challenges and policy recommendations.
Consumer Behavior in Post‑Pandemic SC Retail (Bangladesh)
Study in Development
Channel shifts, trust, and digital adoption.
Implications for retail strategy and service quality.
Experience
Chief Executive Officer — EduIngress Education Center
2023–Present
Built a learner‑centric prep program for Finland UAS exams; led strategy, content, and operations.
Coached adult learners; created mock tests and progress tracking.
Research Assistant — BBA Research Lab (SBE, IUB)
2024–2025
Literature reviews, instrument design, proofreading, and research support.
Research Assistant — FabLab, IUB
2023–2024
Supported lab research with data collection and documentation.
Office Manager — BMC Health Care
2020–2022
Oversaw official tasks and records for smooth operations.
